The next day I follow up with a call to AppleCare to continue resolving this cyberstalking issue. Apple never sent the case number to me via email, so I have to start the process all over again, which seems technologically unadvanced for Apple; however, this time I speak with a senior advisor much sooner into the call. The advisor I speak with at the start of the call is more coherent than the one from the day before, but is still intentionally illogical and makes inaccurate assumptions, as is evident with some of the questions she asks. Similar to the senior advisor from the day before, she asks questions similar to “How do you know this is going on?” to suggest that I can’t demonstrate the cyberstalking is occurring and then suggests that I don’t know who is screen sharing with me, that it must be a third party company enabling the cyberstalking, not Apple. She tells me that she’ll have a senior advisor talk to me, but not the one from yesterday; shit, if I were him, I wouldn’t wanna to talk to me neither. There are no background voices that I could hear during this part of the call.
09:45
08-09-2019
Time
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Note
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00:16
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Answers the phone saying “…care” instead of “… AppleCare”
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01:18
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Says “what’s the mom of your phone” instead of “what’s the model of your phone”
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01:30
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Says “emo” instead of “email”
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